Richmond Hotel Kumamoto Shinshigai

Great location, convenience to shopping malls and public transportation spots, easy access from the airport and Kumamoto Station for day trip meet. Friendly staff are always there and quickly to response and support all of your needs. Also, a very nice breakfast choices for travelers to sample different style of breakfasts from Kumamoto. You don't need to have the same breakfast everyday, it's an exciting breakfast experience daily, just wish I can stay for more days and sample them all.

I really like the room, and amenities from the hotel. They even provided the bath cleaner and the bath salt for you. It's small things that make a difference. The room is very clean and comfortable. I also love the location of the hotel, as it's very central and quite easy to go anywhere, find foods, and shopping. Love it!

Hotel room is quite spacious and we got 2 rooms next to each other near the elevator. The best thing is the location though, inside an Arcade. They also give free facemask and there is coffee machine at the lobby

We only had a short stay. Parking is organised via a nearby parking lot (at a discounted rate). The hotel was very clean and comfortable to stay in and is right on a market shopping street. Staff were fantastic and very helpful.

The location was good as it was near the shopping street and also near the bus terminal. The hotel also provided free amenities including facial masks for guests to use.